Terms of Service & Store Policies

01 Eligibility

Our website and services are intended for adults eighteen (18) years of age or older. By using the website or purchasing services, you represent that you are at least eighteen years old and able to enter into a binding agreement.

02 Your Account

Some features and purchases may require you to create an account. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Please notify us promptly of any unauthorized use.

03 Services and the Store

Through our website, we offer personal training, online and remote coaching, and related services, sold as recurring monthly membership plans and as single (drop-in) sessions. The specific plans, features, and prices are described at the point of purchase. We may add, change, or discontinue offerings at any time.

04 Pricing and Payment

(a)Prices. All prices are in U.S. dollars and are shown at checkout. We may change our prices at any time; any change applies to purchases and to the next billing cycle occurring after the change.

(b)Payment. Payments are processed by our third-party payment processor. By purchasing, you authorize us and our processor to charge your selected payment method for the amounts shown at checkout, including recurring charges for membership plans as described below. You agree to keep your payment information current.

05 Subscriptions and Automatic Renewal

Membership plans are subscriptions billed monthly on a recurring basis. When you purchase a membership, you authorize us to automatically charge your payment method the applicable fee each month until you cancel. Your subscription renews automatically at the start of each billing period. Drop-in sessions are billed once, at the time of purchase, and do not renew. We will bill your subscription until you cancel it as described in Section 6.

06 Cancellation and Refunds

(a) How to cancel. You may cancel a membership plan at any time through your online customer account, where you can manage or cancel your subscription directly. Cancellation stops your next recurring charge. To avoid being charged for the next month, you must cancel before your next billing date. Cancellation does not refund or prorate the month you have already paid for, and you keep access to your plan for the remainder of the paid billing period, after which it ends. If you have any trouble canceling through your account, contact us and we will help.

(b) Refunds. Except where required by law, payments are non-refundable, and we do not provide prorated refunds for partial billing periods, unused sessions, or unused time. Because we sell coaching services rather than physical goods, there are no shipments or returns.

(c) Drop-in sessions. Drop-in session purchases are final. If you cannot attend a booked drop-in session, the scheduling and make-up terms in your coaching agreement apply.

07 Your Coaching Agreement

Purchasing a plan is the beginning of the process. Before participating, you will also complete our health-screening questionnaire (the PAR-Q+) and sign our Release of Liability, Waiver of Claims, and Assumption of Risk (the “Waiver”) and our Coaching Services Agreement. Those documents govern the coaching relationship, including scheduling, sessions, health and safety, and assumption of risk. If anything in these Terms conflicts with the signed Coaching Services Agreement or Waiver, those signed documents control as to the coaching relationship.

08 Acceptable Use

You agree to use our website only for lawful purposes. You will not misuse the website, attempt to gain unauthorized access to it, interfere with its operation, or use it to infringe the rights of others. We may suspend or terminate access for conduct that violates these Terms.

09 Intellectual Property

Our website and its content — including text, graphics, logos, and the training programs and materials we provide — are owned by us or our licensors and are protected by law. You may use them for your own personal, non-commercial use in connection with our services. You may not copy, reproduce, resell, or distribute our content or programming to others without our written permission.

10 Health Disclaimer and No Guarantee of Results

Our content and services are for general fitness and wellness purposes and are not medical advice. You should consult a physician before beginning any exercise or nutrition program. Fitness and nutrition results vary from person to person and depend on many factors; we do not guarantee any specific outcome. Your assumption of these risks is addressed more fully in the Waiver.

11 Disclaimer of Warranties

Our website and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or secure.

12 Limitation of Liability

To the fullest extent permitted by Arizona law, we are not liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the website or these Terms. Our liability for the coaching services themselves is addressed in the Waiver and Coaching Services Agreement. Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded under Arizona law, including liability for gross negligence, recklessness, or willful misconduct.

13 Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold us harmless from any loss, liability, or cost, including reasonable attorneys’ fees, arising out of your misuse of the website or your breach of these Terms.

14 Third-Party Services and Links

We rely on third-party platforms to operate our website, process payments, deliver programming, and schedule sessions. Your use of those services may also be subject to their own terms. Our website may link to third-party websites we do not control, and we are not responsible for their content or practices.

15 Changes to These Terms

We may update these Terms from time to time. When we do, we will change the effective date above. Your continued use of the website or services after an update means you accept the revised Terms.

16 Governing Law and Venue

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles. Venue for any dispute arising under these Terms shall lie in Maricopa County, Arizona.

17 Contact Us

If you have questions about these Terms or our Store Policies, contact us using the details below.